Support > About cloud server > Overseas cloud server system time synchronization problem troubleshooting and solutions
Overseas cloud server system time synchronization problem troubleshooting and solutions
Time : 2025-09-05 14:10:03
Edit : Jtti

Time inconsistencies on overseas cloud servers can directly lead to serious issues such as data errors, log corruption, and security failures. In real-world scenarios, due to server deployments overseas, different time zones, network latency, and the cloud vendor's underlying virtualization environment can all cause system time drift or discrepancies from a standard time source. Therefore, mastering the troubleshooting and resolution of time synchronization issues is a key skill for ensuring stable operation of overseas cloud servers.

Time synchronization issues typically manifest themselves through the following symptoms. First, inconsistencies between application log times and actual business times complicate troubleshooting. Second, significant time discrepancies between distributed service nodes can cause transaction conflicts and consistency issues. Third, regarding security, inaccurate time can impact SSL/TLS certificate validation, two-factor authentication, and token expiration mechanisms, potentially leading to login failures or data transmission failures. Therefore, when system time anomalies are discovered, it's crucial to quickly identify and resolve the issue.

In Linux, the most common time synchronization tools are NTP and Chrony. NTP (Network Time Protocol) is a traditional time synchronization protocol that has been widely used for many years. Chrony is a modern alternative better suited for virtualized environments and unstable networks. Chrony is recommended for time synchronization for most overseas cloud servers, especially in cross-border network environments.

During troubleshooting, first confirm the system's current time status. You can check this with the following command:

timedatectl status

This command outputs information such as the system time, local time, RTC time, and whether NTP synchronization is enabled. If NTP synchronization is inactive, it indicates that the server is not properly synchronizing with the time source.

Next, confirm whether the NTP or Chrony service is running properly. For Chrony, for example, you can use:

systemctl status chronyd
chronyc tracking

The results of chronyc tracking display the current system's offset from the upstream time source. If the offset is too large or the latency is high, there is a synchronization issue and you need to further check the time server configuration.

Due to geographical location, overseas cloud servers may default to connecting to a time server that is far from the local location, resulting in high synchronization latency. The solution is to manually specify an appropriate NTP server. For example, when configuring Chrony, you can edit the configuration file:

vi /etc/chrony.conf
Add or modify the following:
server time.google.com iburst
server ntp.aliyun.com iburst
server pool.ntp.org iburst

After completing, restart the service and verify:

systemctl restart chronyd
chronyc sources

This command displays the time sources currently in use and their synchronization status. Ensure that at least one source has a status of "*," indicating it is in use.

For systems using NTP, you can install and configure it using the following:

yum install ntp -y
systemctl enable ntpd
systemctl start ntpd
ntpq -p

The ntpq -p command outputs a time source status table, allowing you to determine whether synchronization is working properly. If synchronization fails, try switching to a more reliable NTP source, preferably one that is physically closer to the server to reduce latency.

Besides network issues causing synchronization failures, another common problem is time drift between the virtualization layer and the host machine. In some overseas cloud service providers, host machine time drift is propagated to the virtual machine, causing constant time deviation. In this case, you can try disabling automatic RTC synchronization in the virtual machine and instead rely on NTP/Chrony for network synchronization.

timedatectl set-ntp true

Executing the above command ensures that the system prioritizes network time sources for calibration, rather than relying solely on the hardware clock.

In certain high-security applications, such as cross-border e-commerce payment systems or blockchain nodes, time fault tolerance is also necessary. If a server is temporarily unable to synchronize time due to network fluctuations, the system may experience a denial of service. Therefore, it is recommended to configure multiple time sources simultaneously and set different priorities to ensure automatic failover if a single source fails.

Furthermore, for distributed systems, ensuring accurate time on a single server is not enough; all nodes must maintain consistent time. In a clustered environment, a dedicated internal NTP server can be configured as a unified benchmark, which can then be calibrated using a reliable upstream time source to ensure accurate time consistency across the entire system.

During troubleshooting, you should also monitor system logs to confirm whether the time synchronization service reports any errors. Relevant logs are typically located at:

/var/log/chrony/
/var/log/messages
/var/log/syslog

By analyzing these logs, you can quickly identify the cause of synchronization failures, such as DNS resolution failure, port blocking by a firewall, or unavailable time sources.

To further enhance the stability of time synchronization, you can combine overseas cloud servers with time servers in your local IDC data center to form a multi-layered calibration chain. Furthermore, you can use monitoring tools such as Prometheus to regularly collect time offset data and trigger alerts when deviations exceed set thresholds, thereby achieving automated operations and maintenance.

Finally, it's important to note that time synchronization isn't just a system-level task; it also requires verification at the application level. For example, database transactions, message queues, and distributed caches all rely on system time. If anomalies persist after correcting the system time, further investigate whether the application has cached incorrect timestamps and clear them.

Relevant contents

A method to quickly detect memory leaks in Linux programs in Japanese VPS servers How to configure efficient Linux routing for overseas cloud servers How to use CDN to enable VPS to open in seconds What are the techniques to speed up the construction of Windows images for Japanese VPS servers? Korean VPS storage IO optimization and file system scheduling strategy Implementation and optimization of file system quota management on US VPS servers The three irreplaceable features of Japanese cloud servers compared to VPS What are the virtualization technologies of cloud computing? Java GC log analysis and tuning in Ubuntu Practical settings for optimizing Java memory in Ubuntu
Go back

24/7/365 support.We work when you work

Support